FAQ's

THE CLUB is the membership program that allows you to earn exclusive benefits and rewards. With a membership card, you can earn Reward Points on your gaming play, as well as retail, dining and spa purchases.

Membership is FREE! Must be at least 21 years of age and provide a valid government issued photo I.D. Please visit THE CLUB on your next visit to join and learn more.

No. Only one account is permitted per guest.

There are seven tier levels. The more you play and spend, the higher your tier. With each tier level advancement, you unlock additional rewards and benefits that are exclusive to THE CLUB.

Signature – There is no Tier Point minimum, new members immediately qualify for the benefits of the Signature membership.

Bronze - Earn 250 Tier Points annually

Silver - Earn 5,000 Tier Points annually

Gold - Earn 20,000 Tier Points annually

Platinum – Earn 50,000 Tier Points annually

Diamond - Earn 100,000 Tier Points annually

Black – Earn 150,000 Tier Points annually

Earn Tier Points on all your gaming play, dining and retail spend.

For Gaming Play: Earn Tier Points by inserting your card on any Slot machine or by presenting your card when playing Table Games, Poker or Bingo.

Slots: $10 Coin-in = 1 Tier Point

Video Poker and Specialty Games: $20 coin-in = 1 Tier Point

Bingo: $10 Buy-in = 1 Tier Point (excluding floor sales)

Table Games and Poker: Earning based on game type, average bet and time played

For Resort Spend: Earn Tier Points by presenting your card when making purchases at our restaurants, retail outlets or Spa. 

Dining: $10 spent = 1 Tier Point

Retail: $10 spent = 1 Tier Point

Spa: $10 spent = 1 Tier Point

Your membership card never expires, but Tier Points reset each year on January 1st. Tier Points earned from January 1 - December 31 qualify you for your Tier level for the following year. If you advance your Tier level during the calendar year, you immediately receive that Tier level and the benefits associated - and keep that Tier level for the following year.

Simply visit THE CLUB desk, the Hotel front desk or any Blackjack table and request a replacement card. Gold, Platinum, Diamond and Black Club members may VIP Services for a replacement card. Unfortunately, we cannot mail out membership cards.

Free Play is free slot play available on your account for use throughout the casino. You may receive Free Play as an offer, or you can convert your existing Rewards Points to Free Play for use. Visit THE CLUB desk for assistance in setting a PIN number and to receive instructions on how to download your Free Play onto a machine.

Simply use your card on gaming, dining and retail purchase to earn Reward points. The higher your tier, the faster you earn. Base Point earning is determined by game type, average bet, and time played,

Your Reward Points will not expire as long as your account remains active. Activity is any Reward Point earning within a rolling 12 month period.

Your PIN (Personal Identification Number) enables you to access Free Play, convert Reward Points to Free Play and check the balances associated with your card. It is very important to keep you PIN number private so that no one else can download your Free Play. You may change your PIN number at any time by visiting THE CLUB desk and showing proper identification.

Earn entries by playing with your membership card at slots, bingo and table games (excluding poker).  Entries are automatically calculated and awarded to you electronically. It is the member's responsibility to ensure that his/her card is properly inserted into the machine and/or present their membership card to table games and bingo personnel before playing. Must be 21 years or older and a member of THE CLUB to enter any drawing/promotion. See THE CLUB desk for specific promotion rules.

To be eligible for a drawing, eligible participants must check-in for the drawing on the day of the drawing.  Check-in begins 2 hours prior to the drawing time of each drawing date. Once checked-in, members are eligible for the promotional drawing. See THE CLUB desk for specific rules.

Winners are randomly selected at designated drawing times using the virtual drawing system. The prize and name of the winner is announced throughout the casino floor. Winners have a set amount of time to claim their prize, unless you checked in for the Weekly Wheels and Quarterly drawings and have left the property.  In that case, you be notified from our promotions staff.

For Weekly Wheels, you must be present to win, though you will need to check in between 4p-9:30p on the day of the drawing.  For the Quarterly giveaway, you must be present to win, though you will need to check in between 4p-9p on the day of the drawing.  For all other promotions, you must be present to win. See THE CLUB desk for specific rules.

There is no limit to how many drawings you can win. So, it pays to stay and play with your membership card.

Entries expire following the last giveaway on the designated drawing date. However, you automatically begin earning entries for the next drawing the following morning at 4am.